Services Fire Restoration

We had a positive experience with N&D Restoration. Our home was badly damaged by Hurricane Ian in 2022. The complex has still not opened. After close to 3 years of being closed, of course we developed mold. We live out of the area and still, after all these years, it's hard to find temporary housing near our home. Hiring a company we couldn't meet with in person was not our first option, especially with all the shady contractors that have invaded SW FL. However, N&D was recommended to us by our HOA who had a positive experience with them. Other owners in our HOA did also. From the beginning, everything was explained to us in great detail. Because we weren't there, we didn't know what to expect. We had an evaluation done,, their price was competitive and we hired them. They started mold remediation promptly, kept us informed every day they were there, took dozens of pictures and always answered all of our questions and concerns. The mold was taken care of quickly and this was verified by a third party company that performed an air test. There are alot of people still in the Ft Myers area that have damaged homes that won't be allowed to open for quite some time. If you're one of those owners, don't hesitate to call N&D. They will be fair with you and their prices are competitive with other mold companies. We are very happy with them. Hopefully we won't have to go through this again but if we do, we won't hesitate to call N&D. See more See less

Thank you! Very trustworthy and friendly See more See less

Great help, inspected on time, provided information, and explain issues found. Would utilize again See more See less

They realized the urgency of the situation and came out quickly to assess what was going on. I was impressed with the speed in which they sent me a quote and the phone follow-up. They were sincere in wanting to help. See more See less

(Translated by Google) Responsible and super professional in their services. Thank you (Original) Responsables y súper profesionales en su servicios. Gracias See more See less

This is a great company. After Hurricane Ian we had issues with moisture, mold, insulation and drywall damage in our attic. Paola, Dustin and Ernie were very prompt to respond to our request to mitigate our issues. They showed up on time, explained the process, started work promptly and were very professional in their handling of the job. They have the expertise and the equipment to handle every kind of restoration work. When it is tough to get some companies to even show up for an appointment, N & D showed that they put their clients first, and proved that they really care about pleasing their customers. We can't say enough good things about how smoothly and quickly the job was brought to completion, to our complete satisfaction. Thanks, N & D Restoration , you're the best! Rick and Brenda Lown See more See less

(Translated by Google) The attention and service are top-notch. Punctual, attentive, and very professional. They offer diagnoses and propose solutions, paying attention to detail and going above and beyond what was expected. I highly recommend them. They are excellent! (Original) La atencion y el servicio son de primera calidad. Puntuales,atentos y muy profesionales. Ofrecen diagnostico y proponen soluciones, van al detalle y mas alla de lo esperado. Los recomiendo ampliamente . Son Excelentes !! See more See less

Very affordable and on point service was a all some experience all things considered they were very help full with the hole job See more See less

N&D Restoration Services did a great job with the mold and water damage in my condo. They were very reponsive to queries and updated the process daily, as I live out of town. I trusted them implicitly with the belongings left in my home, and Paola even packed some items for me that I hadn't had the foresight to do. I would recommend them to anyone needing mold and water remediation. See more See less

N&D Restoration found a slow leak in my bathroom. After the leak was fixed, they removed all the funky mold and treated it. We appreciate their hard work. See more See less

Hi, This is a family business and I have nothing but good things to say about them. They were so helpful in taking care of a mold problem I had from a water leak. They were up front, knowledgeable and fair in their proposal/quote on the work that had to be done.They worked quickly and proficiently in getting the problems resolved. It helped, that they were nice people and made the process and situation easier to handle. They also kept their stride when encountering a road block, figured it out, and kept on the time schedule. Which I very much appreciated. See more See less

Paola and her team worked with me during a difficult time to remediate mold to help get my elderly neighbor back into his condo after a medical emergency. They went above and beyond to make sure the condo was safe to return too. It was a relief to know a trusted person was working so hard to help me during a stressful time. I highly recommend them. See more See less

This Company has a great customer service, is responsible, has a good value and quality, always on time. I do recommend this company 100% to others. See more See less

They came two hours after our call. So professional. ! Took some great pictures and gave us good news. We will use them again. No charge for the service call. See more See less

Thank you for the great work and service! See more See less

Thank you for all of your help and amazing service! See more See less

Very professional and easy to work with! See more See less

A++ SERVICE, please ask for Paola See more See less

Very professional and courteous. Went over and beyond relating to our needs and concerns. Very helpful. See more See less

Paola and N & D Restoration are very professional, reliable, and fair with pricing. I would recommend them to anyone for home or business! See more See less

The N&D team is incredible. When I have to recommend a hazmat wildlife cleanup, you can imagine that my clients' hearts sink. My clients adore them, their knowledge and attention to detail. I cannot imagine referring my clients to anyone else. In the past, I offered a small portion of the services that they offer. After discovering how filthy, laborious and disgusting it could be, I swore I would never do it again and would hire or refer a service. Look no further, this team has their ducks in a row and will make you smile. See more See less

This was early in the morning when the laundry room pipe gave out you want to talk about a water leak. This was 2 inches through the apartment and Paola and her crew were on the job. They are equipped with everything needed to do residential or commercial big or small they can handle it. All this company is a five star company. The owner is hands-on they cover all Southwest Florida for any of your water damage needs SS one of the best restoration companies I have seen because they take the time to remove things properly and I can tell you that they are very attentive to detail. Thank you so much guys See more See less

This is a very professional company with the experience and knowledge to assess and provide all required remediation services. An extremely thorough inspection of a suspected mold contaminated condo interior was conducted at no charge. All hidden mold areas were identified and presented in a detailed remediation proposal. N&D Restoration has been added as an approved vendor at our 400 unit condo association after earning our full confidence. See more See less

(Translated by Google) Highly recommended ! It is a very responsible company and has met our requirements to date. 100% recommended. (Original) Altamente recomendado ! Es una empresa muy responsable y cumplió con nuestros requerimientos a la fecha. 100%recomendado. See more See less

N&D Restoration has been great; from the first call, they were right on top of the issue, with quality service and professionalism and with a more than fair price for the service requested; they are a family-owned business that truly care about taking care of their customers See more See less

The Personal attention recieved from Paulia was heartwarming @ this overwhelming time they were very honest with information most of all lproffesional and confident that the company N D. Would b able to conquer n complete the Mitigation task ahead. They took control with confidence and were professional in their approach. This company stands out with the. rprofessional attention we received to compling this project See more See less

N&D did a fabulous job cleaning and sanitizing the attic space in our office. The work they performed was done in a very professional manner and they provided both verbal updates and photographs daily. They arrived on time each day and took great care not to disrupt the work flow of the office. Highly recommend them! See more See less

Every aspect of our contact with N&D Restoration was exceptional. They came out right away, they did a thorough investigation, they were professional, incredibly knowledgeable, and most of all honest. They did not try to sell us anything we didn’t need. How refreshing that was! Highly highly recommend. See more See less

Professional and awesome value See more See less

It was very good! Paola was very nice and found some mold when another previous inspection did not. See more See less

We've been very happy with your service! You and your husband were both very kind and did all you could do for us since we are over 1000 miles away. We appreciated the excellent communication! Thank you both! See more See less

They did an amazing job cleaning our home, from taping off important fixtures to vacuuming the walls, they paid attention to every detail. You guys are amazing, thank you N&D Restoration! See more See less

Thank you! Very trustworthy and friendly See more See less

Great and quick customer service . Cooperative and friendly highly recommend for services offered. See more See less

(Translated by Google) Excellent service, responsible and very friendly. 100% recommended (Original) Excelente servicio, responsables y muy amables.. recomendado al 100% See more See less

Excellent people to work with Trustworthy and honest See more See less

Thank you for your work at my mother’s home. I appreciate your kindness and professionalism! See more See less

Were very polite and helpful they kept me informed every day with texts and pictures finished the job quickly they did a good job See more See less

N & D restoration was very responsive, professional, and did an excellent job covering my roof. They kept me informed and updated throughout the process. I highly recommend N & D restoration. Dustin and his staff are great. See more See less

They are very professionals and provide the best quality of work at the very stressful time! They set up fans and dehumidifiers as soon as possible to prevent mold and further damage. They were understood of our situation and they did everything they could to help us! See more See less

This company was the best in the business. They arrived quickly in the midst of a disaster and continued great service throughout the entire project. Would highly recommend to anyone in need of any disaster remediation or any water.old situation. See more See less

Very good company Easy to communicate with Right on time at the appointment, so rare these days. Paola was very nice and clear in her explanations. She removes her shoes when she arrives, very professional ! See more See less

I contacted N&D for a project , unfortunately it wasn’t a service that they could help me with however Paola was extremely courteous and helpful . She not only referred me another contractor but followed up to ensure the transaction went smoothly. Excellent customer service extended to someone who wasn’t a customer. See more See less

N&D did a fabulous job cleaning and sanitizing the attic space in our office. The work they performed was done in a very professional manner and they provided both verbal updates and photographs daily. They arrived on time each day and took great care not to disrupt the work flow of the office. Highly recommend them! See more See less

They did a great job remediating a lot of mold in a condo I was purchasing. Very detailed statement of work, pictures, and progress reports for the work done. Dustin and his team did an excellent and thorough job at a fair price. See more See less

I used this company for restoration on our condo on Fort Myers Beach. We are from Iowa and they were awesome to work with from afar. Their communication was impeccable, as well as their professionalism and ability to do a great job. We highly recommend them! See more See less

Great company, so easy to deal with. They send lots of photos of what they have done. Highly recommend. See more See less

Excellent service! Very attentive to detail! Kind and very responsive. Thank you! See more See less

Paola was fast and efficient in her response to a leak in the shower in our master bedroom and potential mold infestation. It turned out the mold was not nearly as bad as feared and we didn't need the services of N&D, we are appreciative of the time she put in for us. I highly recommend N&D restoration needs See more See less

We have had possible mold issues since Ian. We are in a condo and the board called a few companies. There were no shows, or exorbitant charges. N&D was contacted and showed up on time, set up remediation and constantly checked in with us. We highly recommend this company. Call them first! See more See less

Dustin and Paola are absolutely amazing to work with!! He is kind, helpful and excellent at providing the service you need!! I am already hiring him for another project!! See more See less

This company shows the highest amount of integrity and work ethic they arrived the same day I called them and immediately began the process. They were in constant contact and arrived exactly when they said they would they were very quick and professional and made the whole process quite easy I highly recommend them See more See less

Great team. Really hard workers and very respect of the home. See more See less

This company ROCKS. The communication is stellar. They are professional with quality work and have gone above and beyond for us. ANYONE who has restoration needs call N&D! See more See less

(Translated by Google) Ms. Paola is very friendly and explains in detail the work to be done, very organized and clean when doing her work, good customer service and impeccable work. (Original) La Sra Paola muy amable y te explica a detalle el trabajo a realizar, muy organizados y limpios al momento de realizar su trabajo, buen trato con el cliente y un trabajo impecable See more See less

I own a rental house in Port Charlotte, FL (we are in California).Due to a water leak, we needed to have mold remove from one of the large rooms and kitchen. While the mold was being removed, the tenants could not be in the house. Complicating the process were, difficult tenants, and a difficult property manager. N&D Restoration worked with us providing the highest level of professionalism while navigating our tenant's and property manager issues. I cannot recommend N&D enough. See more See less

Very responsive and professional Paola was great to work with See more See less

The tech was prompt in response and listened to my every need. She was attentive and respectful. She even was so kind to provide me with products, tips and tricks on how to avoid mold build up. I couldn’t have asked for a better company to come out and help under such a short amount of time. If you are looking for a company that works hard and does a great job, you don’t have to look much further. Thank you! See more See less

N&D Restoration performed an excellent job in my house, first the accurate evaluation, then the professional plan to attack and solve the issue, finally the execution on time and completely, For me is important they understood my problem, prepared an adequate solution and then execute as planned, I strongly recommend this company See more See less

Went above and beyond ! See more See less

Very knowledgeable and easy to work with company. They keep you informed of the progress and give you options and suggestions on the best way to remediate your mold conditions. See more See less

Best around for advice and peace of mind. Took a lot of stress off my plate. Very knowledgeable See more See less

Very prompt and responsive. Dealt with insurance company as well. Family owned business and takes attention to customer service. See more See less

Paola and Dustin are great. Really appreciated their knowledge and professionalism. See more See less

Had a great job done on time and great See more See less

Paola has been absolutely amazing. Dealing with a hurricane that has devastated our home along with trying to navigate what we needed to do next was so much. Paola helped us through everything and was so patient with our questions and just an all around amazing human being. We would recommend this company to anyone if they found themselves in a situation having to deal with water and/or mold. See more See less

Outstanding Company! Family owned company that truly cares See more See less

N & D provided excellent service. They went above and beyond expectations to insure that their work was completed quickly and efficiently. I highly recommend this company. See more See less

This young couple came and helped an elderly friend of mine large biohazard issue. They came the next day even though we are in the hurricane Ian disaster Zone and they had many other clients they were professional courteous efficient and very kind period they want to above and beyond See more See less

No complaints. The work was done on time. Dustin is knowledgeable in mold remediation. He removed the affecting area and scrubbed and used a particular chemical that left everything clean. In the beginning, the affecting mold area smelled really nasty, but after N&D Restoration finished the job, the odor was pleasant. See more See less

I've worked on multiple losses with N& D restoration. There's nothing better than a family owned business that you can trust. Dustin has worked in the mitigation business for 13+ years and has a vast range of experience and knowledge. I would highly recommend this company. See more See less

My experience with N&D Restoration was excellent. With the water damage issues present it was stressful to deal with at first but they made it a comforting situation with their level of knowledge, experience and expertise. Everything was taken care of amazingly. I highly recommend them for any restoration job needed. See more See less

My A/C had a really bad leak, and mold was all over the laundry, hallway, and also the ac closet. I contacted N&D Restoration, and they responded quickly and handled the issue professionally. Their services are top-notch and I’m more than glad to let you know you can trust them with any situation of mold you might have. See more See less

Looking for top-notch restoration services? Look no further! N&D Restoration is your go-to solution for all your restoration needs. With their expertise and professionalism they'll bring your property back to life in no time. 100% Trust the best, trust N&D Restoration! #RestorationExperts #QualityService See more See less

I recently hired N&D Restoration for a major mold remediation project at my property, and their service was top-notch. Right off the bat, they provided a clear and prompt estimate which set a positive tone. Their team was professional - very friendly and always available to answer questions and quick to provide updates, including pictures of the progress. They left no mess behind - my place was clean and dry, and the air noticeably fresher. Their expertise in dealing with mold was evident throughout the project. If you're dealing with a mold issue, N&D Restoration is the team to call. See more See less

Paola & Dustin did a fantastic job. The attention to detail was beyond my expectations. They work together so well and could not have gone with a better company. Absolutely recommend N&D... See more See less

Very pleased with this company. They answered every question and provided photos every step of the way. I highly recommend. See more See less

Paola provided excellent service & many resources! She worked around my schedule, coming after 5pm, and had was great about rescheduling when I had to cancel the initial appointment. I'm thankful for her insights & assessment. See more See less

Every aspect of our contact with N&D Restoration was exceptional. They came out right away, they did a thorough investigation, they were professional, incredibly knowledgeable, and most of all honest. They did not try to sell us anything we didn’t need. How refreshing that was! Highly highly recommend. See more See less

I was experiencing an awful heartfelt family tragedy and I was so thankful for the swift and professional work that N&D Restoration did on my mothers home. If you want a company that is trustworthy and can do a wonderful job I would use N&D Restoration. Thank YOU! Jennifer Klonowski Naples,FL See more See less

So thankful for a restoration company in the area that is there to help you and not themselves. Paola and Dustin are a fantastic family who live here in SWFL and want the best for their clients. Thank you for all you have done to help me and my family. I greatly appreciate your honesty and professionalism. Keep up the great work. See more See less

Paola and Dustin were phenomenal. They kept us informed throughout the process, took extra measures to make sure our home was completely cleaned the correct way, and provided advice on rebuilding. They have been some of the best professionals we have worked with through the hurricane rebuilding process. Thank you N&D Restoration! See more See less

Very nice. Provided me with resources to address issues outside the scope of their company. See more See less

First time using N&D to address a water damage issue found in our garage attic and was very impressed with their professionalism and the responsiveness from start to finish. They provided a detailed quote of the work to be done along with a report of the material used and photos of the work completed. Communication was quick and simple with prompt responses. We will be contacting them again for any future work if needed. See more See less

Great Service! Very professional and precise. Highly recommended. Thank you soo much! See more See less

I hired this company for mold removal. They did an excellent job. There was a lot of mold under the kitchen sink due to a leak. Friendly and professional. In addition, they gave me a lower price then two other companies. See more See less

We could not have been more pleased with the work that Dustin did in our home. We had leaks and mold spread through our master bedroom and bathroom. He was extremely quick and thorough to remediate that and clear all of the toxic debris out. He also worked with our insurance company to make sure that they had everything needed to process our claim as quickly as possible. Would definitely recommend! See more See less

We were 1 of 6 condos in our Association in Cape Coral that got flooded after Helene and then Milton. Thank goodness our President and Board chose N & D Restoration, a fabulous family run company headed by husband and wife Dustin and Paula. They came in promptly and cleaned all the units up with the utmost professionalism and efficiency. We would highly recommend them! See more See less

While I ultimately ended up using my insurance company's chosen restoration service for my water damage, I wanted to leave a positive review for N&D Restoration. After a stressful incident with water damage, N&D Restoration was a breath of fresh air. Paola arrived promptly to assess the situation. She was professional and courteous throughout the entire process. N&D Restoration provided a detailed quote for the water remediation work. The pricing seemed fair and competitive with other quotes I received in the area. Even though I didn't utilize their services ultimately, I was very impressed with N&D Restoration's responsiveness, professionalism, and competitive pricing. If I ever face water damage again, they'll be at the top of my list to call. See more See less

I recently had the pleasure of using N&D Restoration for some urgent issues at my home and I must say, I am thoroughly impressed! From the moment I contacted them, their responsiveness and professionalism stood out. They dealt with both mold removal and water damage restoration with outstanding efficiency and expertise. The team at N&D Restoration was incredibly knowledgeable, explaining the entire process to me in detail and ensuring I understood each step they were taking. They used advanced equipment to effectively remove all signs of mold, making my home safe and clean again. What really set N&D Restoration apart was their attention to customer care. They were respectful of my property, timely in their service, and transparent with their pricing—no hidden fees or surprises. It's clear they prioritize customer satisfaction above all else. For anyone facing the daunting issues of mold or water damage, I wholeheartedly recommend N&D Restoration. Their commitment to quality work and customer service is truly remarkable. Thanks to them, my home is now in excellent condition. If you're looking for reliable, efficient, and expert restoration services, look no further than N&D Restoration! See more See less

She was excellent! See more See less

I would recommend Dustin and his team anytime. Honest, hard working, knowledgeable, clean, respectful. I can’t say enough… See more See less

Can’t say enough about N&D contractors. Reliable, clean and great service. Highly recommended both Dustin and Paula both easy to work with and very professional. See more See less

We live in Iowa and they took of everything in our Florida condo after the hurricane - only a phone call away - very responsible- hardworking- trustworthy! See more See less

For almost two months I had been trying to get a restoration company to come to my home ... all said they would and even made appointments to attend, only to not show up, cancel, disappear and not even call! Paola of N&D was absolutely fabulous!! I cannot say enough about her. She was extremely responsive and more importantly, true to her word. She arrived promptly as scheduled. She responded to texts and emails very quickly if not within moments. Their work is very professional. They are polite, kind and just the kind of people we need more of in this world. I have no problems recommending them to all of my friends and aquaintances. Thank you SO MUCH, Paola and Dustin. All the best to you and yours. See more See less

Paola and her team at N&D Restoration Services helped us to complete a mold/mildew remediation clean up at our mother's home. They were very professional and thorough and went the extra step to produce an all clear test. Paola's guidance through the process helped to alleviate all our concerns. We would highly recommend their services. See more See less

Very professional and courteous! Thank you for helping us during our restoration process. See more See less

My A/C had a really bad leak, and mold was all over the laundry, hallway, and also the ac closet. I contacted N&D Restoration, and they responded quickly and handled the issue professionally. Their services are top-notch and I’m more than glad to let you know you can trust them with any situation of mold you might have. See more See less

They did an amazing job and went above and beyond while cleaning the house after the remediation process. I would recommend them to anyone. See more See less

Very good company Easy to communicate with Right on time at the appointment, so rare these days. Paola was very nice and clear in her explanations. She removes her shoes when she arrives, very professional ! See more See less

N & D restoration was very responsive, professional, and did an excellent job covering my roof. They kept me informed and updated throughout the process. I highly recommend N & D restoration. Dustin and his staff are great. See more See less

I highly recommend N&D Restoration, I had a leak under my sink, we called them and they, in addition to coming immediately, knew exactly what to do and resolved the issue immediately with professionalism and punctuality. Paola was amazing, very kind and understanding. Thank you! See more See less

Great company to work with. They gave helpful suggestions on how to keep mold from coming back/growing. See more See less

Paola came to inspect mold under my sink and did an amazing job she informed me of every step I needed to take great customer service and a very friendly person to have inside of your home I would definitely recommend this company and specifically her to take care of any issues you maybe having See more See less

Professional, organized, reliable and did an amazing job. I’m 💯 pleased and glad to have a healthy home again. These guys get after it! See more See less

Paola was right in time! She was pleasant and very personable! And professional . I explained my problem and she answered all my questions very favorably . Highly recommended! See more See less

They did an excellent job. They fact that we where in Ohio was we thought was going to be a problem with getting the job completed. They kept us informed on a daily bases. Every thing they did was documented to us on a daily basis with written report and photos. Our requirement was to approve all the action that they were taking to make sure the clean up was complete. They get Ten Stars ten times over. See more See less

Responded immediately pleasant and knowledgeable. Free estimate. See more See less